The Bamboo Palace Hotel & Residences | Hotel in Ha Long, Vietnam

| 9.0 (42 Reviews) |  3 Bathrooms  12 Guests
Hon Gai Hotel | The Bamboo Palace Hotel & Residences

Hotel with TV, Transportation and Restaurant

The Bamboo Palace Hotel & Residences features free bikes, garden, a shared lounge and terrace in Ha Long. This 5-star hotel offers a bar. The property provides room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. All guest rooms include a closet. A Full English/Irish, American or Asian breakfast is available at the property. At The Bamboo Palace Hotel & Residences you'll find a restaurant serving American, Chinese and Vietnamese cuisine. Vegetarian, dairy-free and vegan options can also be requested. The accommodation has a grill. Vincom Plaza Ha Long is a 17-minute walk from The Bamboo Palace Hotel & Residences, while Quang Ninh Museum is 1.8 miles from the property. Cat Bi International Airport is 29 miles away, and the property offers a paid airport shuttle service.

The Bamboo Palace Hotel & Residences is located in Ha Long.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Transportation/Shuttle, Restaurant, and several others. This is a 5 star rated property and has over 42 reviews with the average score of 9 . Coming to Ha Long and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this Casai place in Ha Long. These details are authentic, as they are provided by our partner, booking.com.

This The Bamboo Palace Hotel & Residences in Ha Long is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Bamboo Palace Hotel & Residences”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Bến Đoan 23 Lo SH1 A, Ha Long, Vietnam

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Laundry

Facility Overview

Breakfast
  • Fruit
  • Coffee house on site
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Restaurant
  • Wine/Champagne
  • Breakfast in the room
  • Bar
Parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Themed dinners
  • Bike tours
  • Happy hour
  • Walking tours
  • Cooking class
  • Tour or class about local culture
Entertainment
  • Baby safety gates
General
  • Breakfast
Guest Services
  • Ironing service
  • Concierge
  • Shuttle service (additional charge)
  • Room service
  • Currency exchange
  • Airport shuttle
  • Laundry
  • Private check-in/out
  • Baggage storage
  • Suit press
  • Airport shuttle (additional charge)
  • Grocery deliveries
  • Shuttle service
  • Daily housekeeping
  • Shared lounge/TV area
  • Dry cleaning
  • Babysitting/Child services
  • Packed lunches
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Tour desk
  • Car rental
  • Shuttle service (free)
  • Lockers
  • Invoice provided
Outdoors
  • BBQ facilities
  • Outdoor furniture
  • Terrace
  • Garden
Security/Safety
  • CCTV in common areas
  • Key card access
  • CCTV outside property
  • Key access
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Cashless payment available
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
This property does not accommodate bachelor(ette) or similar parties.

Reviews

Zach
Aug 27, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: everything was great
Negative: only thing was card machine wasnt working. but paid in cash the next day wasnt a problem
Summary: would stay again
See All Reviews

Room Arrangement

Room Info Facilities
Presidential Suite
Room Type: Suite
Room Size: 66 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Slippers, Toothbrush, Shower, Shampoo, Walk-in shower, Shower cap, Towels, Free toiletries, Toilet, Bathrobe, Private bathroom, Bathtub, Conditioner, Spa tub, Bidet, Body soap, Toilet paper

General

Hypoallergenic, Soundproof, Carbon monoxide sources, Fire extinguisher, Safe, Heating, Ironing facilities, Trash cans, Key card access, Air conditioning, Iron, Key access, Hardwood or parquet floors, Carbon monoxide detector, Smoke Alarm

Media & Technology

Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Terrace

Living Area

Desk

Bedroom

Alarm clock, Childrens' cribs, Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View

City view, Mountain view, View, Landmark view, Quiet street view

Kitchen

Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Drying rack for clothing, Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Yukata

Entertainment & Family Services

Baby safety gates

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 20 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Toilet paper, Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Bidet, Walk-in shower, Shower cap, Body soap, Hairdryer, Slippers, Bathrobe, Towels, Free toiletries, Private bathroom

General

Hypoallergenic, Soundproof, Carbon monoxide sources, Fire extinguisher, Safe, Heating, Ironing facilities, Trash cans, Key card access, Air conditioning, Iron, Key access, Hardwood or parquet floors, Carbon monoxide detector, Smoke Alarm

Media & Technology

Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Childrens' cribs, Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

Kitchen

Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Drying rack for clothing, Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Yukata

Entertainment & Family Services

Baby safety gates

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite with Balcony
Room Type: Suite
Room Size: 40 m2
1 Queen bed(s) Bed
Suite with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Toilet paper, Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Bidet, Walk-in shower, Shower cap, Body soap, Hairdryer, Slippers, Bathrobe, Towels, Free toiletries, Private bathroom

General

Hypoallergenic, Soundproof, Carbon monoxide sources, Fire extinguisher, Safe, Heating, Ironing facilities, Trash cans, Key card access, Air conditioning, Iron, Key access, Hardwood or parquet floors, Carbon monoxide detector, Smoke Alarm

Media & Technology

Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Terrace

Living Area

Desk

Bedroom

Alarm clock, Childrens' cribs, Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View

City view, Mountain view, View, Landmark view, Quiet street view

Kitchen

Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Drying rack for clothing, Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Yukata

Entertainment & Family Services

Baby safety gates

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hon Gai hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hon Gai hotel?

Check-in time for Hon Gai hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hon Gai hotel have a swimming pool?

No, this Hon Gai hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hon Gai hotel?

Best-rates for the Hon Gai hotel starts from $30 per night with includes Designated Smoking Area, Business Services, Child Friendly, TV, Transportation/Shuttle, Restaurant, Laundry, Parking, Security/Safety, Sports/Activities, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Bar, Air Conditioner, View, Balcony/Terrace, Accessibility, Fireplace/Heating, Breakfast with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hon Gai hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hon Gai hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hon Gai hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hon Gai hotel?

Based on the information reported by the owner or manager, the Hon Gai hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hon Gai hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hon Gai hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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